Title: Consumer Sales Assistant
Reports To: Hospitality Manager and Wine Club Manager

Job Overview: The Consumer Sales Assistant at Boundary Breaks is responsible for providing Tasting Room guests and Wine Club Members with superior Service.  The Sales Assistant is expected to interact with customers in three contexts: face-to-face at the Point-of-Sale system; via email; and on the telephone. The Assistant also collaborates with other members of the Boundary Breaks team, including:  the owners, the Business Manager, the Wine Club Manager and Tasting Room Wine Guides.

On-Season and Off-Season Hours: The Sales Assistant is required to be available to work Monday-Friday. Weekend hours are not required. The hours required and responsibilities will vary depending upon the season.

Between approximately March 15 and November 15, the position will likely require up to 40 hours per week. Between approximately November 16 and March 14, the hours of the position will decrease substantially, possible to zero hours per week, depending upon business needs.

Responsibilities and Duties: The role is involved in two areas of responsibility: the Tasting Room and the Wine Club. These include, but are not limited to:

– Staffing the Point-of-Sale terminal to check customers out at the end of their visit. 

– Processing Wine Club transactions using the Wine Club management system. 

– Communicating with Wine Club members via email and phone to address questions and make adjustments to their orders.

The Wine Club activity responsibilities occur primarily during two, eight-week periods of the year when Wine Club shipments and pick-ups are occurring. These two,important periods are mid-March to mid-May; and mid-August to mid-October. The Wine Club responsibilities may also include processing labels for shipments, packing Wine Club shipments, and trouble-shooting delivery problems with UPS and FedEx.

Compensation: The position is an hourly, time-reporting position. The starting hourly rate is $18-$20 per hour, bsed on experience.

Start Date: March 15, 2025

Interested candidates should reply to: info@boundarybreaks.com